Mental health resources · Binghamton, New York

Helpful resources, when you need another kind of support.

PCW provides outpatient psychotherapy, but some situations call for crisis response, peer support, substance-use services, safety resources, or other community care. These links are a practical starting point.

Urgent help

If safety cannot wait.

This website is not monitored for emergencies. Use the option that best matches the situation.

Immediate danger or medical emergency

Call 911 or go to the nearest emergency department when there is immediate danger, a life-threatening emergency, or urgent medical need.

988 Suicide & Crisis Lifeline

Call or text 988 for 24/7 crisis support involving suicide, emotional distress, mental health, or substance use. You can also contact 988 when you are worried about someone else.

Visit 988 Lifeline (opens in a new tab)

UHS 24-hour Crisis Center / CPEP

Local psychiatric emergency support through UHS Binghamton General Hospital. Crisis Center: 607-762-2302 or 800-451-0560.

UHS Psychiatric Services (opens in a new tab)

Binghamton + Broome County

Local support and community resources.

Broome County Mental Health

County information for local mental-health services, including crisis information and links to licensed agencies serving adults, children, and families.

Broome County Mental Health (opens in a new tab)

MHAST Mobile Crisis Response

Community-based behavioral-health crisis response for people in Broome County. Call 607-766-1369. Current posted hours are daily, 10:00 a.m.–10:00 p.m., with listed holiday closures.

MHAST Programs & Services (opens in a new tab)

MHAST Peer Support Warm Line

A free, confidential, non-crisis support line staffed by peers. Available 24/7 at 607-240-7291.

MHAST Peer Warm Line (opens in a new tab)

Broome County substance-use resources

Local treatment, recovery, harm-reduction, naloxone, and substance-use support information maintained by Broome County.

Broome County Substance-Use Resources (opens in a new tab)

Sexual-assault medical care in Broome County

New York State currently lists Guthrie Lourdes Hospital, 169 Riverside Drive in Binghamton, as a SAFE-designated hospital. Main listed number: 607-798-5231.

NYS SAFE Program & Hospital List (opens in a new tab)

Broome County suicide-prevention information

Broome County Suicide Awareness For Everyone (BCSAFE) provides local prevention, education, warning-sign, and crisis-resource information.

Broome County BCSAFE (opens in a new tab)

New York State

Statewide help, treatment directories, and safety resources.

NYS Office of Mental Health

State mental-health information, crisis resources, consumer information, and links to services throughout New York.

New York State Office of Mental Health (opens in a new tab)

Find a NYS mental-health program

Search the Office of Mental Health program directory by county, program category, or service type.

NYS Mental Health Program Directory (opens in a new tab)

New York 988

New York's 988 system connects callers, texters, and chat users with trained crisis counselors and local crisis resources, 24/7.

NYS 988 Information (opens in a new tab)

NYS OASAS HOPEline

For substance use or gambling concerns: call 1-877-846-7369 (1-877-8-HOPENY) or text HOPENY to 467369. Available 24/7/365.

NYS OASAS HOPEline (opens in a new tab)

NYS Domestic & Sexual Violence Hotline

Confidential support 24/7: call 800-942-6906, text 844-997-2121, or use online chat.

NYS Office for the Prevention of Domestic Violence (opens in a new tab)

NYS child abuse & maltreatment reporting

To report suspected child abuse or maltreatment in New York State, call the Statewide Central Register at 1-800-342-3720. Call 911 for an immediate emergency.

NYS Child Abuse & Neglect Information (opens in a new tab)

United States

National support worth knowing about.

SAMHSA / FindTreatment.gov

Confidential national search for mental-health and substance-use treatment. SAMHSA's National Helpline is 1-800-662-HELP (4357).

FindTreatment.gov (opens in a new tab)

Veterans Crisis Line

Veterans, service members, and their loved ones can call 988, then press 1, or text 838255 for 24/7 confidential crisis support.

Veterans Crisis Line (opens in a new tab)

National Domestic Violence Hotline

Call 1-800-799-SAFE (7233), text START to 88788, or use live chat. The Hotline also provides safety-planning and local-provider resources.

National Domestic Violence Hotline (opens in a new tab)

RAINN National Sexual Assault Hotline

Free, confidential, 24/7 support: call 800-656-HOPE (4673), text HOPE to 64673, or use online chat.

RAINN National Sexual Assault Hotline (opens in a new tab)

The Trevor Project

24/7 crisis support for LGBTQ+ young people: call 1-866-488-7386, text START to 678678, or use online chat.

The Trevor Project (opens in a new tab)

NAMI HelpLine

Non-crisis mental-health information and support: call 1-800-950-NAMI (6264) or text NAMI to 62640. Current posted hours are Monday–Friday, 10 a.m.–10 p.m. ET.

NAMI HelpLine (opens in a new tab)

A note about these links

Resources change. Check the source when details matter.

These organizations are independent from Parlor City Wellness unless explicitly stated otherwise. Their services, eligibility, hours, and contact methods can change. The links above point to the organizations or government agencies responsible for the information.

If you are looking for routine outpatient psychotherapy with PCW rather than crisis or emergency support, use the Start Here page or contact PCW.